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FAQ

FREQUENTLY ASKED QUESTIONS:

Why can't I see products and prices?

The products and prices of Malique by me become visible after you are logged in to our website.

How can I register on the website?

You can register by creating an account. After your details have been checked by Malique by me, you will receive a confirmation by email. You can then log in to the website with the information you entered when registering.

How can I pay?

You can pay by bank transfer or you can pay via iDEAL. After placing the order, you will receive the final invoice from us with the corresponding invoice number. You can then transfer the amount to us. We ask that you only transfer the invoice amount  after you have received the final invoice. 

Who is this site intended for?

Malique by me is a wholesaler of fashion accessories. Only retailers can purchase from Malique by me. Private individuals do not have access to the website and therefore cannot view or order Malique by me items. 

How are the goods shipped?

We send our goods via DPD.

How much does it cost to send a package?

The shipping costs of Malique by me are €8, excluding VAT within the Netherlands per box. Shipping costs are free from an order amount of €900 excl. VAT. For packages that need to be sent to the islands, an additional surcharge of €12.50 will be charged. For foreign shipments, the costs are determined based on the weight of the package and the destination. You can find the shipping costs on the invoice.

How long will it take before I receive the goods?

After you have placed an order and transferred the final invoice amount before 2:00 PM, zaZa'z can, in most cases, ship the package the same day. In most cases you will receive your package within 1 to 2 working days.

I have a question about the warranty conditions?

You can find our warranty conditions under our Terms and Conditions.

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